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WELCOME TO Glòria de Sant Jaume

“The soul of Palma”

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2018

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Hotel

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To be glorious! in the heart of Palma de Mallorca

Located in the Carrer Sant Jaume, a small alleyway between the commercial Avenida Jaime III and the romantic Rambla, this 5 star hotel with an authentic ambience and exquisite personalized service shines out with its own soul.

Welcome to Glòria! is the phrase with which we great all our guests

Rooms

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The philosophy of feeling in an authentic Mallorquin manorial home has been the theme during the meticulous integral reform of this listed building. Preservation of the existing original components and of many others that were discovered during the process was key to return the authentic but also elegant and warm atmosphere to all areas of the hotel. This philosophy is also reflected in the 5 star individualized service for each guest with a casual and distended style to feel even more at home.

Each one of our luxurious rooms is luminous and cheerful. Materials and elements are common to all rooms but each one has singularities that provide each room with its own identity making it exclusive, ideal to relax and rest.

reservas@gloriasantjaume.com

+34 971 717 997

The philosophy of feeling in an authentic Mallorquín manorial home

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Book directly online with us through our quick and easy system to automatically obtain our best available rate for each type of room and also allow us to know you better to offer you the best service adjusted to your needs during your stay.

Contact us anytime via email or telephone and we will be delighted to assist you with enquiries or bookings.

reservas@gloriasantjaume.com

+34 971 717 997

Experience

Home away from home

The philosophy of Glòria de Sant Jaume is to open the doors to you as if you were at home with the best hospitality and services

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Experience

Romantic Experience

Surprise your partner with a romantic and unforgettable stay with very special added values.

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GENERAL CONTRACTING CONDITIONS

The owner of this website is Cabau Hotels S.L. registered in the Mercantile Registry of the Balearic Islands Page: 40, Volume: 2622, Inscription 1 with sheet PM-76806: FIRST Street Quatre de Novembre, 5 - 07011 Palma- Baleares Tel. 971 47 99 77. The contact email address is cabau@cabauhotels.com

Dear Customer,

Through our online booking service, you are contracting a tourist accommodation reservation, service subject to the following conditions:

SPECIFIC CONDITIONS

The specific information that you enter at the time of booking (hotel, number of rooms, date of entry, number of nights, etc.) will be available in the bonus that is generated. Carefully review the details of your reservation before proceeding with the confirmation.

As a general rule, the price of the reservation includes exclusively: accommodation or accommodation and breakfast. The availability and price of requests for special services such as: need for a cot, extra bed, etc. that have not been included in the calculation of the online reservation, will remain pending confirmation by the hotel, confirmation that will be made by phone or via e-mail to the client.

GENERAL CONDITIONS THAT THE CUSTOMER DECLARES AND ACCEPTS

This service is directed exclusively to adults with the legal capacity necessary to contract the services offered on this website. Manifesting the user who knows and expressly accepts these conditions.

Upon arrival at the hotel, you will have to send the corresponding voucher to your online reservation.

The total and final calculation of the reservation includes the I.V.A. unless it is not expressly included. Any other rate or tax that affects its final price will be settled additionally in the hotel establishment.

As a general rule and unless otherwise expressly agreed, the rooms may be used from 3:00 pm on the day of arrival and must be vacated by 12:00 noon on the day of departure. The reservation will be guaranteed until 18:00 on the day of arrival so, in the event that the user foresees his arrival at the hotel at times other than those indicated, it will be advisable to communicate this circumstance as soon as possible.

CANCELLATION OF THE RESERVATION

The reservation made can be canceled via email to reservas@gloriasantjaume.com, always indicating the reference number.

CANCELLATION POLICIES

Cancellations made over 7 days before your arrival date: no charge incurred
Cancellations made between 7 and 4 days before arrival date: 50% of the total amount of your stay will be charged
Cancellations made 3 days or less before arrival date: 100% of the total amount of your stay will be charged
In case of a no show, 100% of the total amount of your reservation will be charged on your credit card.
In case of an early check out, 100% of the total amount of your stay will be charged on your credit card.

Bank charges generated by cancellations of reservations will be paid by the customer. In any case, the corresponding invoice will be sent to the address indicated by the client when registering.

Reservations with the best available price correspond to the non-refundable rate. In case of cancellation or no-show, the amount will not be refunded. Reservations with a non-refundable fee are 100% charged at the time.

Modification of the reservation. The reservation made may be modified, at a later time, via email to reservas@gloriasantjaume.com, always indicating the reference number. The success of the modification will depend on the availability of the Glòria de Sant Jaume hotel at the time of the request.

The offers will be valid only during the period set by the Glòria de Sant Jaume hotel in advertising, or failing that, during the time they are accessible to customers for effective hiring.

CUSTOMER RIGHTS

All the information provided to the client will have the character of binding for the offeror in the terms established by the consumer protection legislation.

All users of tourism services have the right to the goods and services they acquire are of the category and legal requirements contracted or of that quality that is directly proportional to the category of the tourist establishment.

All establishments are obliged to have at their disposal the complaints book where they can register their complaints. To make a complaint, request these sheets, fill in your personal information and clearly indicate the reason for the complaint.

CUSTOMER'S DUTIES

In the enjoyment of the tourist services contracted, all users have the following obligations:

Pay the price of the services contracted, without the presentation of a complaint or claim exempting you from this obligation.
Comply with the particular rules of the hotel establishment whose services you enjoy.
Observe the rules of hygiene, education and good habits towards the rest of the users and staff of the hotel establishment that provides their service.
Respect the environmental policies.

The Glòria de Sant Jaume hotel reserves the right to make the modifications it deems appropriate to the exposed conditions. The client accepts that the legislation applicable to the operation of this service is Spanish and is subject to the jurisdiction and courts of the Balearic Islands for the resolution of conflicts arising from the interpretation and application of this contract.

CABAU HOTELS, S.L - Privacy and Confidentiality

The owner of this website for Hotel Glòria de Sant Jaume is Cabau Hotels S.L. registered in the Mercantile Registry of the Balearic Islands Page: 40, Volume: 2622, Inscription 1 with sheet PM-76806: FIRST Street Quatre de Novembre, 5 61 07011 Palma- Baleares Tel. 971 47 99 77. The contact email address is cabau@cabauhotels.com

TERMS AND CONDITIONS OF THE WEBSITE

Welcome to the website of Cabau Hotels S.L. In order to ensure the proper use of our website, we explain below the conditions of use that govern the operation of it. Conditions that the user agrees to respect as well as check periodically. Cabau Hotels, S.L reserves the right to make the necessary modifications to these conditions without prior notice.

Intellectual and Industrial Property

The rights on industrial and intellectual property related to the elements that appear on this website, such as: trademarks, trade names, logos, domain names, photographs, texts, etc., are the property of Cabau Hotels, S.L and are fully protected by national and international laws. The unauthorized use of these elements (images, text, logos, or any other material that appears on the web) such as reproduction, publication, modification, addition, deletion, or any other activity that is carried out without the express authorization of Cabau Hotels, S.L, will suppose the effective infringement of the legislation on the intellectual and industrial property, and other laws that are applicable. The access service to the image bank of the 'Professionals' section is subject to its own conditions of use. In case of any type of infringement, the content owner is authorized to file the pertinent legal actions in order to protect their constitutionally recognized rights.

Contents

Cabau Hotels, S.L is not responsible for the content of websites that the user can access through links established on its website and declares that in no case will proceed to examine or exercise any type of control over the content of other sites of network. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of third-party sites accessible through links.

Consequently, Cabau Hotels, S.L is not responsible, in any case, for any damage that surfing the Internet suffered by the user.

Modifications

In order to offer a quality service, Cabau Hotels, S.L reserves the possibility of making the modifications it deems appropriate in the products or services offered through this website, without prior notice. Regarding the prices and rates of the services, Cabau Hotels, S.L may modify them without prior notice, although the prices offered on the website will always be respected at the moment in which the user requests their reservation. The offers will be valid only during the period fixed by Cabau Hotels, S.L in advertising. Cabau Hotels, S.L guarantees that the information about the description of the different hotels, the services offered and other contents that appear on the website correspond to reality.

Personal data protection

Cabau Hotels, S.L guarantees compliance with current regulations regarding the Protection of Personal Data, in relation to the processing of personal data obtained through this website. Cabau Hotels, S.L also guarantees the confidentiality of user communications through this website. Cabau Hotels, S.L reserves the right to use comments or opinions sent by its clients, for advertising purposes, such as the expression of satisfaction for the service and the treatment offered to the client, or the recommendation of any of the services object of this web page.

In accordance with the provisions of current legislation on Personal Data Protection, we inform you that your data will be incorporated into the treatment system owned by Cabau Hotels S.L. located in street Quatre de Novembre, 5 de Palma - 07011 (ILLES BALEARS), in order to answer your questions and send you related information that may be of your interest.

In compliance with current regulations, Cabau Hotels, S.L informs that the data will be kept for the period strictly necessary to comply with said regulations. Until you tell us otherwise, we understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use them for the purposes mentioned.

Cabau Hotels, S.L informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated way. That is why it undertakes to adopt all reasonable measures so that these are suppressed or rectified without delay when they are inaccurate. In accordance with the rights conferred by the current regulations on data protection may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of their personal data as well as the consent given for the treatment of the same, directing your request to the postal address indicated above or email cabau@cabauhotels.com, or by phone 971 47 99 77

For its part, if applicable, it may contact the competent Control Authority to present the claim it deems appropriate.

Links policy

Cabau Hotels, S.L will not be responsible for the information contained in the pages of third parties that can be accessed through hypertext links (links) located on this website. The existence of the links is for informational purposes only and does not imply a suggestion or invitation to access them.

As a result of the foregoing, Cabau Hotels, S.L is not responsible for the content of the websites that the user can access through links established on its website and declares that under no circumstances will it examine or exercise any type of control over the website. content from other sites in the network. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of third-party sites accessible through links.

User and regime of responsibilities

Obligations for the user. Navigation, access and use by the website of Cabau Hotels S.L. confers user status, which is accepted, from browsing the website of Cabau Hotels S.L., all conditions of use here established without prejudice to the application of the relevant regulations of mandatory legal compliance as appropriate.

This website provides a great diversity of information, services and data. The user assumes his responsibility in the correct use of the website. This responsibility will extend to:

The veracity and legality of the information provided by the user in the forms issued by Cabau Hotels S.L. to access certain content or services offered by the web.
The use of information, services and data offered by Cabau Hotels S.L. contrary to the provisions of the present conditions, the Law, morality, good customs or public order, or that in any other way may imply injury to the rights of third parties or the operation of the website itself.

Certain contents of the web contain the possibility of contracting by Internet. Its use will require reading and mandatory acceptance of the general conditions of contract established for this purpose by Cabau Hotels S.L.

Consequently, with the above, the user of this web page must make use of the web in accordance with the law and the rules of good faith. Users are expressly prohibited from infringing or attempting to violate the security measures established for the proper functioning of the website, including, but not in a controlled manner: accessing information or data of a reserved nature that is not intended for the visitor's use, sending of viruses, the mass sending of email (spamming). The violation or attempted violation of the security of the system or of the reserved information will entitle Cabau Hotels, S.L to pursue this activity and demand the purging of civil or criminal liabilities, as the case may be.

Cabau Hotels will not be responsible for:

Interruptions in the availability of information caused by disconnection of the network.
Internet, breakdowns in the network, or causes of force majeure or not controllable by Cabau Hotels, S.L.
The damages produced by computer viruses.
The consequences derived from the misuse of the website carried out by users.

The user is responsible for the communications that he directs to Cabau Hotels, S.L , as well as for the data that he / she enters, and therefore for the consequences that may arise from it, for example, by entering false or incorrect information.

Cabau Hotels, S.L may interrupt the service of the website, justified, without giving rise to a claim by the user, for security reasons, maintenance, updating or restructuring of computing resources in order to improve the service.

Advertising on the website

In the event that third-party advertising is incorporated into this website, through banners, links, pop-ups, etc., the advertiser companies state that they comply with the regulations regarding intellectual and industrial property, therefore they will be solely responsible for the images, texts, logos, and information contained in said advertising.

Infringement of conditions

Cabau Hotels, S.L reserves the right to demand civil or criminal liability against those natural or legal persons that infringe any of the established conditions and / or for the improper use of its website and contents.

Null clauses

If any condition of this clause was declared null by the competent judge, this will not affect the remaining clauses established nor will it invalidate the rest of the agreement.

Applicable law

Any controversy that has its origin in any of the contents of the page or in the conditions established for the correct use thereof, shall be governed by Spanish law, under the jurisdiction of the Courts of Palma de Mallorca.